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In this Sweepstake AI review, I will be focusing on covering all the key aspects of the site, including the welcome bonus, mobile compatibility, site usability, customer support, and more. I will leave no stone unturned.
By the end of this guide, you will know everything there is to know so you can make an informed decision about whether or not this site is right for you. I’ll go into a lot of detail, ensuring you learn about what matters the most. So, if you’re ready… let’s get started!
Sweepstakes casinos are known for offering a good variety of promotions, and there’s a good reason for it, too. Because these sites are legally required to give you a way of playing games for free, releasing free coins to you in large amounts is one of the best ways to achieve this.
When I created a new account, I received 2,000,000 Gold Coins (GC) and 1 Sweeps Coin (SC). This bonus was added straight to my account without any effort or additional steps. If you want to hear more about this bonus, be sure to read our in-depth bonus review.
Until you create an account, you won’t be able to browse the website to gather an idea about what’s available. This means you will need to become a member before you can properly decide whether or not the site is for you, which isn’t always ideal.
As Sweepstake AI sweepstakes casino provides two different gaming modes, you can easily switch between them using the toggle bar. Simply select which mode you want and this will also tell you your relevant coin balance. For instance, to view your SC, you must turn on ‘promotional mode.’
When it comes to navigating the site, I didn’t have many issues at all. I found various game categories and banners, such as ‘New Games’ and ‘Most Popular,’ which help you move around. I’m sure that regardless of which game you are seeking, you aren’t many clicks away.
For those of you who are keen mobile gamers, you will want to hear all about the mobile options. While there isn’t a dedicated mobile app, there is an optimized mobile site instead. Simply load the website using your mobile internet browser, such as Chrome, Firefox, or Safari.
When I tested the site on my smartphone, I didn’t have any issues. All the games were available, and I didn’t experience any lagging, which is a good sign. I was also pretty happy with the general responsiveness, so there are no major red flags here. Granted, the mobile site didn’t blow me away; there was also nothing to rate it down on either.
Just like all other sweepstakes casinos, you aren’t required to make a purchase to continue playing. You will never be pressured into buying Gold Coin packages, and nor will you be expected to. These packages are nothing more than a mere option for those who are happy to spend a few bucks for an extra boost.
If you decide to purchase some Gold Coins, this can be done via popular credit and debit card payments. A few of the options I found included Visa, Mastercard, American Express, and Discover.
While there are other payment methods accepted, these are exclusively for redemptions. When it comes to prize redemptions, this can be done via ACH eCheck and bank transfers. Just make sure you accumulate a minimum of 100 played-through Sweeps Coins, as this is a requirement of converting SCs into prizes. It’s also worth keeping in mind that you must complete a full verification check before you can request a prize redemption.
Sweepstake AI offers support through multiple channels, including live chat, email, and a ticket system. While the latter is very similar to sending an email, it’s a hassle-free method of reaching the tea while you are already on the site.
The support team passed my tests as I was connected with a live agent in a matter of minutes, who resolved my query quite promptly. If I were being nit-picky, I would like telephone support added later. It’s also worth noting that support isn’t available 24/7, unlike some other leading sweepstakes casinos.
Furthermore, I wasn’t overly impressed by the FAQ page, as the list of topics wasn’t that great. It covers very little ground, almost rendering it pointless – but I guess it has to start somewhere! It would also be a good shout to design the FAQ section a little better to make it more user-friendly. At the moment, it can be a little difficult to wade through the topics.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | support@sweepstake.ai |
Sweepstake AI is a legitimate sweepstakes casino, so you don’t need to be concerned about that matter. Sweepstakes casinos don’t need to hold any gaming licenses, so while this is the case for this site, it is still a solid site in terms of security.
Furthermore, Sweepstake AI has a strict verification process in place. All players are required to be 18+ years old to join, so you can expect to prove your eligibility at the time of registration. This ensures that no one gains access to the site who doesn’t belong there.
Next up in my Sweepstake AI casino review, I’m going to pay particular attention to the existing player promotions. I’ll start by explaining the VIP program in-depth so you know exactly what to expect.
For starters, you are required to complete at least one Gold Coin purchase to be enrolled in the VIP program. From here, you will collect points for every casino-style game you play. The more points you accumulate, the higher up the VIP ladder you will climb.
There are 20 VIP levels to work through, with the final one being ‘King’.’When you reach this level, you will unlock a 25% coin-back bonus, weekly bonuses, and a VIP account manager.
I also found some other promotions, including the following:
No, Sweepstake AI is a sweepstakes casino site, just like the name suggests. In light of this, you cannot play with or for real money, as this is an exclusive trait of traditional online casinos. Instead, you will play with virtual coins – Gold Coins and Sweeps Coins.
If you ever need assistance at Sweepstake AI, you can reach the support team via live chat, email, and by raising a ticket request. The latter will come back to you via email, so be sure to keep checking back for a response.
No, as of right now, there isn’t a dedicated mobile app available. As mobile apps aren’t generally released by sweepstakes casinos, we don’t expect there to be one anytime soon. Instead, you can access the site using your mobile internet browser as normal.
If you are thinking about joining Sweepstake AI, then this detailed review is the place to be for a full evaluation. While it’s a new sweepstakes casino brand, it’s a legitimate company that rewards players from the get-go.
As soon as you join, you will be eligible for a welcome bonus – instantly granting you access to the casino-style game library. While there are a few areas that could be improved, Sweepstake AI is a well-rounded site. It would just benefit from a few changes in navigation, for example.
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While some sweepstakes casinos are all about online slots, that’s not the case here at Sweepstake AI. You can explore other options, including table games, scratch cards, and instant games. When it comes to the slots collection, there are several sub-categories to look out for, including classic slots, jackpots, and hold & win games.
Sweepstake AI hasn’t taken a different approach to what you might expect. You will play with Gold Coins and Sweeps Coins, just like most other sweepstakes casinos. Gold Coins are available to use in standard mode, offering play-for-fun games. You can get your hands on free Gold Coins through bonuses and promotions, in addition to buying GC packages.
On the other hand, Sweeps Coins are a little different. You can use them to play games but in promotional gameplay mode instead. This gives you the chance to redeem prizes later on, so it’s worth checking out how prize redemptions work first. Unlike Gold Coins, you cannot purchase Sweeps Coins. This means you can only unlock them for free through bonuses.
Overall, Sweepstake AI is a decent enough sweepstakes casino. You can explore over 1,000 casino-style games, including slots, table games, and scratch cards. While there is room to grow and make improvements, it’s a pretty solid offering for a new kid on the block.